Healthwatch County Durham

Description

We help you and your family get the best out of health and social care services in County Durham.

We are independent and powerful - we make health and social care providers answerable to you, the people who use their services.

  • We gather the views and experiences of local people and see what is good and what is not.
  • We tell providers what you think about their services.
  • We tell commissioners what you say about the services they are paying for.
  • We pass on our findings to the Care Quality Commission and Healthwatch England.
  • We have the power to Enter and View - to go and see for ourselves.

Every voice counts when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything we do brings the voice and influence of local people to the development and delivery of local services. Take a look at our news section where you will find the latest bulletin,reports and events.

Healthwatch County Durham is friendly, accessible, approachable, practical, dynamic and acts on behalf of local people.

If you want to have your say about your local health and social care services get in touch with us by visiting our website, call us Monday-Thursday 9.00am - 5.00pm, Friday 9.00am - 4:30pm or send a text or email.

Service Details

Locations:
Healthwatch County Durham, Whitfield House, St. Johns Road, Meadowfield Industrial Estate, County Durham, DH7 8XL (directions displayed on map)
Organisation:
Healthwatch County Durham
Service Type:
Advocacy
Website:
Accessible premises:
Premises are DDA compliant and have hearing loops fitted.
Area:
  • Chester-le-Street
  • Derwentside
  • Durham
  • Easington
  • Sedgefield
  • Teesdale
  • Wear Valley

Accreditation Information

This organisation has been commissioned to provide the service by Durham County Council Commissioning Team following a procurement exercise.  Service providers have met standards set by Durham County Council in areas including insurance, health and safety and equality and diversity.  Commissioned services are monitored by the County Council..
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Contact Details

Contact Name:
Support & advice
Address:
Whitfield House, St Johns Road, Meadowfield Industrial Estate, Durham, DH7 8XL
Telephone:
0800 3047 039
Email:
healthwatchcountydurham@pcp.uk.net
Contact Name:
Volunteering
Telephone:
0191 378 7695
Contact Name:
Administration
Telephone:
0191 378 7694